A survey is a detailed study of a market or geographical area to gather data on attitudes, impressions, options, satisfaction level etc. by polling a section of the population.

Adding a survey to your website helps provide a better understanding of the attitude or the requirement of the individual customer. Based on the interest of the user, we can send broadcasts/campaigns and set up automation.

In order to create a survey, please follow these steps:

1. Hover your cursor over the Maropost logo, and then click on ‘Web’. 

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2. Then hover the cursor on ‘Surveys’ and click on ‘New Surveys’.

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3. Fill in the essential information for creating the survey; name, close date, close quota, survey header, submit button text, and click ‘Save’. The next page will show a list of your created surveys.

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4. There are several different options associated with a survey which can be found under its name.

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The options associated with a survey are:

1. Edit: This option gives you the ability to update the information in a survey; name, close date, close quota, survey header and submit button text.

 

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2. Questions: This option can add questions to the survey, which will help in understanding the interests of the end-user. There is a variety of options to set the value for the question which is explained below.

  • Free Text: Add a question in text format.
  • Multiple Choice: Add a question in multiple choice format.
  • Multiple Selection: Add a question with the option to choose multiple answers.
  • Drop Down: Add a question with options that appear in a drop down list.
  • Name: Add an option to fetch the first and last name of a user.
  • Email address: Add an option to fetch the email address of a user.
  • Phone number: Add an option to fetch the phone number of a user.
  • Address: Add an option to fetch the address of a user.
  • Date/time: Add an option to save the date/time for the survey to be completed by the user.

6. Reports: This option will generate a report for a survey. All the data filled in a survey will be present in the report section.

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(Example of survey report.)

7. Preview: This option will provide a preview of the survey.

8. Duplicate: This option creates an exact replica of the survey

9. Clear: This option gives the ability to clear the survey information.

10. Delete: This option will delete the entire survey along with the information and data associated with it.

**The link created for the survey can be used in the content of the campaign, as well as on your website.**